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License Revocation

Overview​

License revocation is the process of deactivating a currently activated license. Once revocation is complete, one available license seat is freed up, allowing activation on another computer when needed.

Revocation Steps​

  1. Request Revoke on Web Portal - Select the item to revoke from the activated license list and download Permission Ticket
  2. Generate Revocation Ticket - Create revocation ticket using RevocationLicense.exe
  3. Complete Revocation - Upload Revocation Ticket to finalize the revocation
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When you revoke a license, an available license seat is freed up. The freed license can be reactivated on the same computer or a different computer.

Revocation Process​

Prerequisites​

The license program is required for license revocation.

Verify License Program​

Use the program downloaded during activation.

If not available, download again:

Required files:

  • RevocationLicense.exe - License revocation program
  • HncSentinelRMS.dll - License library

1. Request Revoke on Web Portal​

1.1 Access Web Portal​

  1. Access SDK sales website
  2. Log in to your account
  3. Navigate to My Page → License Management

1.2 Start Revoke​

  1. Check activated license list
  2. Select the item to revoke (identify by user name, Locking Code, etc.)
  3. After confirming the selected item, click [Revoke] button

Activated license list

Select the item to revoke from the activated license list

  1. Verify the target on the License Deactivation screen

Revoke deactivation screen

Review detailed information of the selected license before proceeding with Revoke

1.3 Download Permission Ticket​

  1. In Step 1 [Download Permission Ticket]
  2. Click [Download Permission Ticket] button to issue Permission Ticket
  3. Save permissionTicket file
  4. Keep the web page open (you will need to upload later)

2. Generate Revocation Ticket​

2.1 Run RevocationLicense.exe​

  1. Run RevocationLicense.exe from the HancomLicense folder
  2. Click [Revoke] button

RevocationLicense execution

RevocationLicense.exe execution screen - Click Revoke button

2.2 Select Permission Ticket​

  1. When the file dialog appears, select the downloaded permissionTicket
  2. Once selected, RevocationTicketFile will be automatically generated in the same folder

Generation complete

3. Complete Revocation​

3.1 Return to Web Portal​

  1. Return to the web page you kept open
  2. Go to Step 2 Upload Revocation Ticket

3.2 Upload Revocation Ticket​

  1. Click [Select RevocationTicketFile] button
  2. Select the generated RevocationTicketFile
  3. Click [Open] button

Upload Revocation Ticket

Upload RevocationTicketFile in Step 2 Upload Revocation Ticket

3.3 Confirm Revocation​

  1. Confirm "License has been successfully deactivated" message
  2. Click [OK] button
  3. Verify that Activated count has decreased in the license list

Deactivation complete

License deactivation complete

Local Cleanup After Revocation​

After license revocation is complete, remove the license file from the local system.

# Remove license file
rm C:\HancomSDK\license

Force Revocation​

If the computer is inaccessible (failure, lost, etc.), you can request force revocation.

Force Revocation Request​

  1. Select [Force Revoke] menu on the web portal
  2. Write revocation reason (provide details)
  3. Review period (1-2 business days)
Limitations

Force revocation is limited to a total of 3 times. Please contact us for more details.

After Revocation Complete​

Once license revocation is complete:

  • ✅ One available license seat is secured
  • ✅ Activated count decreases on the web portal
  • ✅ Can be reactivated on any computer when needed
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The entire license revocation process supports offline environments. You can transfer Permission Ticket and RevocationTicketFile via USB or other means for processing.